Get In Touch
We’re here to help. Reach out to us for any questions, orders, or support.
4 D F Malan St, C. C, Vanderbijlpark, 1900
+27 73 586 6480
info@stadedematyrs.co.za
Send Us a Message
We usually respond within 24 hours.
Need Quick Help?
Before contacting us, check our common questions.
1. How long does delivery take?
Most orders are delivered within 1–3 business days for local deliveries. Please make sure your address is correct to avoid delays.
2. Can I return perishable goods?
No, we cannot accept returns or provide refunds for perishable goods due to their nature.
3. Can I return non-perishable goods?
Yes, non-perishable items can be returned for exchange only within 3 days of delivery. Original condition is required.
4. Who pays for return shipping?
Customers are responsible for sending the product back to us. We cover the shipping cost when sending the exchanged product back to you.
5. How do I request a return or exchange?
Before returning any product, you must email or WhatsApp us with a video showing the issue. We will review your request and approve it before you ship the product.
6. Are my payments secure?
Yes, all payments are processed via secure third-party payment gateways. We do not store your card details on our servers.
Business Hours
Details:
- Monday – Friday: 9:00 AM – 6:00 PM
- Saturday: 9:00 AM – 2:00 PM
- Sunday: Closed